NEW YORK; February 17, 2021 – According to the Accenture Technology Vision 2021 , technology was a lifeline during the global pandemic – enabling new ways of working and doing business, creating new interactions and experiences, and improving health and safety. Technology forever changed expectations and behaviors and created entirely new realities across every industry. As companies shift from reacting to the crisis, to reinventing what comes next, the boldest, most visionary leaders — those who use technology to master change — will define the future, says the 21 st annual report from Accenture (NYSE: ACN) predicting the key technology trends that will shape businesses and industries over the next three years.