A Day In The Life Of The Digital Supply Chain: A Customer’s Perspective
Part 2 in a 3-part series on “ A Digital Supply Chain for a Digital Economy ” In my previous blog, we dove into the emerging technologies that support the digital supply chain at the core of the intelligent enterprise. These technologies – Internet of Things (IoT), analytics , machine learning, blockchain , and others – hold tremendous benefits for organizations that deploy them. One of these benefits is better customer outcomes. But how do customers benefit from the digital supply chain ? Let’s take a look. Your coffee is always ready Imagine a world in which you’re connected to a wide range of digital supply chains – all converging to meet your needs and make life better and easier. In the morning, you wake up to a hot cup of coffee, freshly brewed by your smart coffee machine. No big deal? True, you’ve been able auto-brew for years – but this coffee machine also makes sure you never run out of coffee beans. Your smart coffee machine is connected to the Internet of Things (IoT)...