Nearly One-Third of Citizens Unaware of Digital Government Services, Accenture Survey Finds

ARLINGTON, Va.; July 9, 2019 – The majority (61%) of citizens who use digital government services are satisfied with their experiences, according to results of a multi-country survey from Accenture (NYSE: ACN). However, almost one-third (31%) of citizens surveyed said they don’t use or know how to access any government digital service.

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