Frustrated Consumers Three Times More Likely Than Satisfied Consumers to Avoid Buying from Retailer or Brand Again, Accenture Study Finds

NEW YORK; Dec. 18, 2019 – Consumers who had a frustrating shopping experience are three times more likely than satisfied consumers to not buy from the retailer or brand again, but companies that consistently exceed customer expectations could significantly increase revenues by charging a premium for the experience, according to new research from Accenture (NYSE: ACN).

from News | Accenture Newsroom https://ift.tt/34u8q7V




Comments

Post a Comment

Popular posts from this blog

Add Custom Field in Output of Standard Report of ME2N

Image
Author: Vedarth Desai  A very common requirement from customer is to modify the outputs of standard reports. Here I have tried to explain how to modify the standard report  ME2N  output. Requirement Purchase Documents per Document Number: T-code:  ME2N  is a standard report that retrieves a purchase order details via a document number and other user-defined parameters. Minimum parameters in selection-screen we need to pass are valid  Scope of list  and Either of remaining fields. Scope of List defines the format in which report will get display. In general, Report output looks like below.   Here in this output we need to add one additional column which will display some information as per the requirement.  Here let’s add an extra field/column and display ‘Net Order Value Incl. Tax’.      There are mainly 2 steps to do the modification. Add desired field in Output structure. Write code to populate the value in th...
Read more

UK to Receive Egyptian LNG Cargo

British gas terminal Dragon LNG will receive a liquefied natural gas (LNG) shipment from Egypt at the end of October, LNG World News reported. The cargo is being shipped in the Shell-chartered Maran Gas Spetses which will arrive at Dragon LNG’s Milford Haven terminal on October 31. The gas was shipped from Egypt’s Idku liquefaction plant and was sailing in the Mediterranean Sea on October 24. Shell had increased the amount of natural gas exported from its Idku liquefaction plant to 250 million standard cubic feet per day (mmscf/d), up from 150 mmscf/d in fiscal year (FY) 2016/17, an industry source told Al Borsa in September. The Dutch oil giant’s ownership of the Idku plant has enabled it to export natural gas from its offshore Burullus and Rosetta fields. Shell aims to export a LNG argo every 15 days based on the facility’s current liquefaction capacity, the source added. from News – Egypt Oil & Gas https://ift.tt/2ORNMvH
Read more

HANA Housekeeping using HANACleaner

Image
Purpose The blog provide guidelines on the necessary steps that needs to be followed to automate housekeeping task using SAP HANACleaner script. Background It’s really a good practice to set up housekeeping task from the early stage of your project as there are some task which you know in advance whereas some housekeeping task comes after your production system go-live like Table Growth. This blog demonstrate the steps involved to perform housekeeping for cleanup of backup catalog entries. The idea behind performing this activity is that, with time entries in backup catalog table grows which result in higher data footprint at persistent level results in more memory utilization. So, this is one of many tables on which we can perform housekeeping task and keep it under threshold. Overview This section will provide an overview on what is HANA Catalog and where it used and how to check its size etc. and all the relevant information with respect to backup. Backup Files – Delet...
Read more